Shipping policy
Shipping and Delivery Policy
Last updated: October 14, 2026
CONSTRUCS aims to process and deliver orders efficiently. This policy explains our order processing and shipping procedures.
Order Processing
Orders are generally processed within 1–3 business days after payment authorization, excluding weekends and public holidays.
Processing times may be longer during busy periods or when additional order verification is necessary.
Shipping Times
Estimated shipping times are:
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Standard shipping: 3–5 business days after dispatch.
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Estimated total delivery: 4–8 business days from order placement.
These are estimates, not guarantees. Actual delivery may vary depending on destination, carrier operations, weather, and other circumstances beyond our control.
Shipping Costs
Available shipping methods and applicable charges are displayed at checkout before payment is completed.
Order Tracking
When tracking information is available, it will be sent to the email address provided with the order.
Carrier tracking information may take time to update after dispatch.
Incorrect Addresses
Customers are responsible for providing accurate delivery details. Contact us immediately if you notice an error. Address changes may not be possible once an order has shipped.
Delays and Lost Shipments
If your order appears delayed or lost, contact our customer support team. We will review the tracking information and assist with the next steps.
International Orders
If international shipping is offered for a particular destination, customs duties, import taxes, or other charges may apply. Responsibility for these charges will be disclosed where applicable.
Contact
CONSTRUCS
45090 Golf Center Pkwy, Indio, CA 92201, USA
Email: contact@construcs.shop
Phone: (805) 340-1770