Frequently Asked Questions

How long does shipping take?

Orders are generally processed within 1–3 business days. Standard shipping is estimated at 3–5 business days after dispatch, with estimated total delivery of 4–8 business days.

How can I track my order?

If tracking is available, tracking information will be sent to your order email address after dispatch.

Can I return an item?

Eligible items may be returned within 30 days of delivery. Contact customer support before sending an item back.

How long do refunds take?

Approved refunds are generally processed within 5–7 business days after the return has been received and reviewed. Your bank may take additional time to post the funds.

Can I cancel my order?

Contact us as soon as possible. Cancellation depends on whether the order has entered fulfillment or has already shipped.

What should I do if my product arrives damaged?

Contact us promptly with your order number and photographs of the damage, if possible.

How can I contact CONSTRUCS?

Email: contact@construcs.shop
Phone: (805) 340-1770

Address: 45090 Golf Center Pkwy, Indio, CA 92201, USA